Terms and Conditions
I do not teach, translate, copyedit, or edit. My role is to simply ensure the English text supplied to me is returned clear, concise, and the intended message.
'KENNEY CONSULTANCY LTD': is a registered limited company in the UK - No - 11961093
'COMPANY": is KENNEY CONSULTANCY LTD
'CLIENT': an individual or business that employs and pays for the services of the COMPANY.
'AGENT': a representative of the COMPANY that sells and invoices on its behalf.
'WRITTEN SUPPORT': the service of correcting written English language text.
'PRICE': the agreed price that the COMPANY requires from the CLIENT to fulfill a piece of WORK.
‘CURRENCY’: accepted CURRENCY for payment.
‘PAYMENT’: payment for WORK.
‘ORDER’: the number of hours a CLIENT purchases from the COMPANY.
‘WORK’: all text, communication, and correspondence that the CLIENT needs the COMPANY to work on.
'CONTENT': all material associated with the CLIENT and piece of WORK.
‘TEXT’: written text (email, letter, marketing, website, etc) supplied by the CLIENT.
'ORDERS':
- All ORDERS are measured by the hour.
- PLACED ORDERS: the COMPANY will not accept a reduction in hours or prices once an ORDER is placed and paid for.
- MINIMUM ORDER: One hour
- MINIMUM UNIT OF WORK: 10 (ten) minutes.
'INVOICE': the COMPANY or AGENT will invoice a CLIENT for all ORDERS. PAYMENT will be made to a specified bank and in a specified CURRENCY.
'STATEMENT': the COMPANY or AGENT will provide the CLIENT a statement after the end of every piece of WORK done listing time taken and the balance remaining.
'PAYMENT': PAYMENT is upfront. No WORK will be delivered to client unless PAYMENT is received in advance.
'CURRENCY': the COMPANY will accept GBP (BRITISH POUNDS STERLING) or EURO (at HSBC exchange rate at the time). However, payment to an AGENT is at the AGENT's discretion.
'BANK CHARGES / FOREIGN EXCHANGE': the COMPANY will not be liable for the CLIENT’s internal bank, or foreign exchange, charges unless a prior arrangement between the CLIENT and the COMPANY or AGENT has been agreed to.
'CONFIDENTIALITY': the COMPANY will treat everything with the utmost confidentiality and will treat the CLIENT and its employees with the utmost respect and professionalism. It will never divulge the name of a CLIENT without the express permission of the CLIENT.
'CONTENT': The COMPANY will not accept any challenge of the WORK, nor credit requests, after 60 days from delivery. The COMPANY will then in line with its strict confidentiality policy delete all CONTENT associated with the WORK within 30 days.
'LIABILITY': the COMPANY will do everything in its power to ensure its WORK is 100% accurate, but it cannot indemnify the CLIENT nor AGENT against any misunderstandings or errors.
WORK:
The COMPANY ...
- will take English TEXT supplied by the CLIENT and ensure that its meaning is clear and concise, and exactly the message intended.
- may consult with the CLIENT as to the meaning of a TEXT should it be particularly unclear.
- will give the CLIENT an estimation of when the corrected WORK will be finished. While it will do its utmost to return the WORK as close to the estimated delivery time as possible, it does not guarantee the delivery date, and will not be held legally obliged to it.
- will to its best endeavour to ensure the amended/corrected TEXT is clear, concise, and the intended message, but it is not its responsibility to correct spelling, grammar, and typos, and while it will correct those it comes across, it will not be legally responsible for them.
- does not teach nor forms part of any educational course or syllabus.
- does not translate or interpret TEXT.
- will supply TEXT it believes accurately reflects the CLIENT'S communication. However, the decision to use and publish it is the responsibility of the CLIENT and at their own risk. The COMPANY does not involve itself in such decision-making processes, nor does it take any responsibility for its use.
'EMPLOYMENT': an agreed ORDER does not in any way, or means, intend, suggest, nor confirm employment, in any form, by the COMPANY to the CLIENT, nor by the CLIENT to the COMPANY. And that neither have responsibility, nor obligation, as to any legal, financial, nor tax matters appertaining to their tax position within their taxable territory, and that both will supply, any and all, information, should it be approached by a legal entity seeking such information.
'DISPUTES': any claim, matter, or controversy arising out of or relating to these terms or the breach thereof, shall be decided by arbitration in accordance with the Arbitration Act, 1996, an Act of Parliament that regulates arbitration proceedings within the jurisdiction of England and Wales and Northern Ireland. The Venue of Arbitration shall be London.
“CLIENT'S COUNTRY”: In order to maintain multiple client confidence in the neutrality of the COMPANY, the COMPANY rarely visits a client within their country.
'LAW ENFORCEMENT': While CONFIDENTIALITY is paramount the COMPANY will not consciously work on any content it considers illegal or criminal and will respond to any national law enforcement requests.
'LEGAL': the COMPANY is governed by the laws of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.
September 2023